Can I order an urgent service?
Many of our service providers can offer same day or next day availability. When booking, just select the earliest open time – or contact us directly for rush requests, and we’ll do our best to match you with a pro ASAP.
Do you give refunds?
We stand behind the quality of our services. While refund requests are rare, we understand that things don’t always go as planned. If there’s ever an issue, we’ll work with you and the service provider to make it right—whether that means a fix, credit, or refund depending on the situation.
What is the timeline of completion?
Timelines vary depending on the size and type of the project. Most small jobs like TV mounting or faucet replacement are completed within 1–2 hours, while larger projects like flooring or painting may take a full day or more. When you book, we’ll provide an estimated timeframe—and your pro will confirm details upon arrival
How close is the project cost on the website to the final price??
In most cases, the price you see is the price you pay. We work hard to honor the listed cost on our website. However, the final price may vary if the project includes add-ons, covers a much larger space, or turns out to be a more complex job than expected. Your service pro will always review any changes with you before starting. No surprises—just honest, upfront service.